Business Process Redesign
Business process redesign becomes essential when an existing business process system needs to be overhauled. Any business process is like a chain of beads, with each bead representing a function. Each function is carried out by a set of employees. These employees generally work in isolation. Therefore, a person from production department would hardly be able to help in finalizing the accounts, and likewise, a person from marketing department would not be much of help in human resources department.
Nevertheless, there may be overlapping areas that can be identified, and costs reduced at such places. The object of any business process re-engineering, i.e., reviewing and redesigning the existing business processes is to increase the profits by reducing expenses, and simultaneously improve the efficiency of the systems.
Business process analysts have been studying the procedures and processes for many years. Over the years, they have come up with novel approaches, which have proved to be effective for business process optimization. Establishment of some new methods often helps in indirectly improving profits. The analyst starts with mapping the workflow as well as processes. Thereafter he or she redesigns these processes to achieve better results. This design may incorporate new technologies and new methods. Effectively, the analyst tries to achieve better results by implementing some changes in the existing business process.
While redesigning the business process, analyst may have to eliminate a function, or add a new function. Analyst may also have to modify a function. Such changes are radical changes. Customer's needs and profits apart from the business' aim to be the leader remain the main areas of focus while redesigning any business process. Though profit making is the final goal, there are smaller goals of the business enterprise on the way. These objectives may also undergo changes depending upon new developments. At times the business process may be straying from these objectives. Realigning the business processes with the business' objectives, and ensuring that customer gets the desired products and services at the right price is what the analyst does at such times.
Business Process Redesign (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed . Business Process Redesign is "the analysis and design of workflows and processes within and between organizations" (Davenport & Short 1990). Teng(1994) define BPR as "the critical analysis and radical redesign of existing business processes to achieve breakthrough improvements in performance measures." More simply, Process redesign is the rethinking of paths and ways that work is completed and services are delivered. Process redesign is used to reinvent the way that a business operates, making the organization more cost effective, efficient, and stakeholder oriented.
An increasing number of firms are marching to the drumbeat of business process redesign (BPR), alternatively called reengineering. However, business process redesign is not restricted to logistics and manufacturing, it also applies to administrative, commercial and managerial processes. Nevertheless, we think that many of the techniques, tools and methods developed for logistics and production control can be used in the context of business process redesign. Business process redesign focuses on the fundamental rethinking of business processes, ignoring organizational boundaries.
However, before implementing new business processes, we want to compare the existing situation with the new(redesigned) situation. Therefore, we need a tool to quickly capture and model existing processes but also new processes. This tool should support rigorous changes and catalyze creative thinking. Moreover, we would like to use this tool to analyze and compare alternative business processes. Also look for a business process consultant and a business process redesign example.
Business Process Redesign is a technique involving the analysis and design of the processes as well as the flow chart of the workforce. The business process consulting is very important aspects to consider in every business operation success without it the business is likely to undermine its potential growth. The importance of consulting specialist in the business process operation highlights the major key points involving the transitional growth transformation of the business leading toward its success.
The business process re-engineering involves the design of the organization work flow of activities involving different tasks assign to workers to achieve successful outcome. The business process consultant is a specialist who knows to handles and identifies the business activities which need a lot of improvement or additional changes. It also involves advising the changes in terms of operational process and to identify cost cutting methods which generate more income.
The process re-engineering involves the changes in the design of the work force task chart and changes in the organizational management system.This is necessary to achieve customer satisfaction in terms of product and services involving identifying the clients needs. The business process redesign example involves the actual revamp of the organizational chart, function and definition of each task assign to management levels including their responsibility and function.
The business process optimization main objective is to assure company success delivering high end quality performance products and service. Business process involves the systemic processes which involve management, identification, analysis, planning and enforcement of new rules which assures company growth and success. The business process review involves the collection and analysis of each task and activities performance of workforce and processes.
It also involves the process of implementation and introduction of new system to facilitate improvement in the business operation. The business process analyst is the person who is specialist in making the design and analysis of the workforce flow chart and including the use of software to integrate process models which analyze business trends and used by many executives as simulation model.